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FAQs and Troubleshooting
FAQs and Troubleshooting
Most commonly asked questions, Corporate Actions, and more
29 articles in this collection
Written by
Stockpile Support,
Jenn,
and
Colby Yoshino
New Stocks Added
New Stocks, IPO, Added, Stocks
Written by
Stockpile Support
Updated over a week ago
When will I get my 1099?
Keywords: Tax, Taxes, Report, 1099, 1099-B, 1099-DIV, 1099-INT, and 1099-MISC
Written by
Stockpile Support
Updated over a week ago
Can I connect directly to TurboTax to import my 1099?
Tax, Taxes, Report, 1099, 1099-B, 1099-DIV, 1099-INT, and 1099-MISC
Written by
Stockpile Support
Updated over a week ago
When will my Schedule K-1 be available?
Keywords: Schedule, K-1, Sch K-1, Tax Document
Written by
Stockpile Support
Updated over a week ago
What is Buying Power?
What is the difference between Buying Power, Unavailable Cash, and Withdrawable Cash
Written by
Stockpile Support
Updated over a week ago
Updating Information
How do I change my email?
Keywords: email, reset, update, forgot, update email, forgot email, reset email
Written by
Stockpile Support
Updated over a week ago
How do I change my password?
Keywords: password, reset, update, forgot, update password, forgot password, reset password
Written by
Stockpile Support
Updated over a week ago
How do I update my profile?
Updating your phone number, mailing / home address, email, and password.
Written by
Stockpile Support
Updated over a week ago
How do I upload my documents?
Key Words: Documents, Upload, Link
Written by
Stockpile Support
Updated over a week ago
Updating Your Address
Keyword: update, mailing, home address
Written by
Stockpile Support
Updated over a week ago
Fees
What is a failed bank transfer fee?
locked account, failed bank transfer, transfer, withdrawal, $30 fee, fee,
Written by
Stockpile Support
Updated over a week ago
Fees - Bank, Brokerage, and Misc. Fees
Keywords: Fees, Transfer, NSF, Statement, Unknown, Misc
Written by
Stockpile Support
Updated over a week ago
What is an ADR?
Keyword: ADR, shares of foreign company
Written by
Stockpile Support
Updated over a week ago
Corporate Actions
What is an IPO?
Written by
Stockpile Support
Updated over a week ago
What are Corporate Actions?
Keywords: Corporate, Action, Split, Reorg, Merger, Delisting
Written by
Stockpile Support
Updated over a week ago
Corporate Action Updates
Keywords: Corporate, Action, Merger, Delisting, Split
Written by
Stockpile Support
Updated today
Documents
How do I get my documents from a closed account?
document, closed account, statement, 1099, tax form
Written by
Jenn
Updated over a week ago
How do I find my documents?
Documents, Statements, Confirmations, 1099
Written by
Stockpile Support
Updated over a week ago
What about dividends, taxes, and voting?
Keyword: dividend, tax, vote
Written by
Stockpile Support
Updated over a week ago
What is a "confirm"?
Keyword: CON-firm, eConfirm
Written by
Stockpile Support
Updated over a week ago
Will I receive account statements?
Keyword: account statements
Written by
Stockpile Support
Updated over a week ago
Other
Stock Market Holidays
Keywords: Holiday, Holidays, Closed, Delay
Written by
Stockpile Support
Updated over a week ago
Downloading the Stockpile App on a MacBook
Application, Desktop, MacBook, Mac, Download
Written by
Colby Yoshino
Updated over a week ago
Do you have a phone number?
Keywords: Contact, Phone
Written by
Stockpile Support
Updated over a week ago
Can I reactivate my account?
How I can reactivate my closed, or transferred account?
Written by
Stockpile Support
Updated over a week ago
What is Escheatment and Abandoned Property?
Keywords: escheat, escheatment, abandoned, property letter, APEX
Written by
Stockpile Support
Updated over a week ago
Can I connect Stockpile to Mint.com?
Mint, Quicken, Connect
Written by
Stockpile Support
Updated over a week ago
How do I close my account?
close, delete, account
Written by
Stockpile Support
Updated over a week ago
Transferring Stock to Another Brokerage
Transferring stock and cash from Stockpile to another brokerage - ACAT
Written by
Stockpile Support
Updated over a week ago