Are we not meeting your investment needs? Let us know at support@stockpile.com, maybe we can work on adding the features you are looking for. If you still want to leave Stockpile, you have a few options, including transferring your account to another brokerage. If you wanted to just simply close the account, you can read more about this process down below.
First, you need to liquidate your assets.
It takes up to 3 business days for the cash from your stock sale to settle.
Second, you need to withdraw all of your funds from your Stockpile account.
You will need a bank account linked to your Stockpile account to be able to complete this process.
It takes up to 5 business days to send your funds to your bank account.
We would be able to send you a check as well, but this has a $5 processing fee. If you want to request a check, please reach out to us at support@stockpile.com and let us know your current mailing address so we can make sure this cash is going to the right place. (Note that once a check has been approved, it can take about 10 to 14 business days to receive it via USPS.)
Lastly, fill out the Account Closure form.
Please keep in mind only after you complete all of the steps above, and your account is at a zero balance, can we cancel your account.
*Due to Securities Exchange Act Rule 17a-3 and Rule 17a-4, we have to preserve certain books and records. Your information security is very important to us; we only keep this data to fulfill our regulatory requirements.