FAQs and Troubleshooting

Most commonly asked questions, Corporate Actions, and more

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28 articles in this collection
Written by George Moran, Jeffrey Laird, Kevin Loo and 1 other

Android App Not Available on Google Play

The Stockpile mobile app is now available in the Google Play Store!

Written by Stockpile Support Notifications
Updated this week

New Stocks Added

New Stocks, IPO, Added, Stocks

Written by Kevin Loo
Updated yesterday

When will I get my 1099?

Keywords: Tax, Taxes, Report, 1099, 1099-B, 1099-DIV, 1099-INT, and 1099-MISC

Written by Jeffrey Laird
Updated over a week ago

Can I connect directly to TurboTax to import my 1099?

Tax, Taxes, Report, 1099, 1099-B, 1099-DIV, 1099-INT, and 1099-MISC

Written by Kevin Loo
Updated over a week ago

When will my Schedule K-1 be available?

Keywords: Schedule, K-1, Sch K-1, Tax Document

Written by Jeffrey Laird
Updated over a week ago

What is Buying Power?

What is the difference between Buying Power, Unavailable Cash, and Withdrawable Cash

Written by Stockpile Support Notifications
Updated over a week ago

Updating Information

How do I change my email?

Keywords: email, reset, update, forgot, update email, forgot email, reset email

Written by Stockpile Support Notifications
Updated over a week ago

How do I change my password?

Keywords: password, reset, update, forgot, update password, forgot password, reset password

Written by Stockpile Support Notifications
Updated over a week ago

How do I update my profile?

Updating your phone number, mailing / home address, email, and password.

Written by Stockpile Support Notifications
Updated over a week ago

How do I upload my documents?

Key Words: Documents, Upload, Link

Written by Stockpile Support Notifications
Updated over a week ago

Updating Your Address

Keyword: update, mailing, home address

Written by Stockpile Support Notifications
Updated over a week ago

Fees

Trading Fees

Keywords: cost, fees

Written by Stockpile Support Notifications
Updated over a week ago

What is an NSF Fee?

locked account, NSF, deposit, Insufficient Funds

Written by Stockpile Support Notifications
Updated over a week ago

Fees - Bank, Brokerage, and Misc. Fees

Keywords: Fees, Transfer, NSF, Statement, Unknown, Misc

Written by Stockpile Support Notifications
Updated over a week ago

What is an ADR?

Keyword: ADR, shares of foreign company

Written by Stockpile Support Notifications
Updated over a week ago

Corporate Actions

What is an IPO?

Written by George Moran
Updated over a week ago

What are Corporate Actions?

Keywords: Corporate, Action, Split, Reorg, Merger, Delisting

Written by Stockpile Support Notifications
Updated over a week ago

Corporate Action Updates

Keywords: Corporate, Action, Merger, Delisting, Split

Written by Stockpile Support Notifications
Updated over a week ago

Documents

What about dividends, taxes, and voting?

Keyword: dividend, tax, vote

Written by Stockpile Support Notifications
Updated over a week ago

What is a "confirm"?

Keyword: CON-firm, eConfirm

Written by Stockpile Support Notifications
Updated over a week ago

Will I receive account statements?

Keyword: account statements

Written by Stockpile Support Notifications
Updated over a week ago

Other

Stock Market Holidays

Keywords: Holiday, Holidays, Closed, Delay

Written by Stockpile Support Notifications
Updated over a week ago

How does the Wish List work?

wish list, buy stock

Written by Kevin Loo
Updated over a week ago

Do you have a phone number?

Keywords: Contact, Phone

Written by Stockpile Support Notifications
Updated over a week ago

What is Escheatment and Abandoned Property?

Keywords: escheat, escheatment, abandoned, property letter, APEX

Written by Stockpile Support Notifications
Updated over a week ago

Can I connect Stockpile to Mint.com?

Mint, Quicken, Connect

Written by Jeffrey Laird
Updated over a week ago

How do I close my account?

close, delete, account

Written by Stockpile Support Notifications
Updated over a week ago

Transferring Stock to Another Brokerage

Transferring stock and cash from Stockpile to another brokerage - ACAT

Written by Stockpile Support Notifications
Updated over a week ago