Stockpile Help Center

All Collections

Family Base and Plus

Family Base and Plus

All about your Stockpile Family Base and Plus Account

Account Management

How do I view my available balance?

Where can I find my monthly statements?

How do I close my account?

How do I add another kid to my account?

Stockpile Tuition Rewards® Visa® Debit Card Management

How do I activate the card I got in the mail?

How do I lock or unlock my kid’s debit card?

How do I reset my kid’s debit card PIN?

How do I report a lost or stolen card?

How do I replace my kid’s card?

Can my kid use their card outside of the U.S.?

How to manage card purchase restrictions?

Security and Fraud Protection

What do I do if I think someone else has access to my account?

What do I do if I receive a card I didn’t request?

How do I spot and report a scam?

Why was my kid’s card declined?

Technical Support

How do I access my Stockpile account?

Why am I having issues with the app?

Why can’t I access my account?

Banking Information

Where can I go to deposit money into my account?

Membership & Rewards

How to Upgrade My Membership

Why was I charged a fee?

I just got off the waitlist. When will I get my Tuition Rewards® points for signing up and referring my friends?