It can be frustrating to have a transaction declined. Here’s a quick rundown of some common reasons why that might’ve happened:
Your kid’s Stockpile Tuition Rewards® Visa® Debit Card hasn’t been activated yet
Your kid’s card has expired
Your kid’s card is locked
The PIN they entered was incorrect
There are insufficient funds in their account
The transaction exceeded their spending limit
If your kid’s debit card has been activated and they have sufficient funds, but you’re still running into issues, don’t hesitate to reach out! Contact us at 1-888-675-2973 and we’ll help sort it out.