If you have just sold your stocks, you will not be able to withdraw your balance until your sell order settles. You can learn more about the order execution times here.
To withdraw your available cash, you will need to have a bank account linked first. If you have a bank account linked, you can withdraw your cash.
On the app, please follow these instructions:
Open the sidebar menu
Tap on Banking
Tap on Send cash to bank
Enter an amount you would like to transfer
Tap on Send Cash
Confirm your transfer after reading it
You are all set!
When will my funds arrive?
It will take between 3 and 5 business days if you initiate your transfer before 3 pm ET and as long as the money is already in cash. Please note that for sell trades, the cash settles into your Stockpile account in 2 business days (if you would like to learn more about T+2 settlement time, click here).
Please note that the timeline of your ACH transaction also depends on the bank or credit union, and unfortunately, there is nothing we can do to speed up the process on our end.
Can I send my funds to my debit card?
Unfortunately, we can't send any funds to your debit card or credit card. Due to financial regulations, we can only send your funds out to your bank account via ACH transfer.
What if I don't have or want to link a bank? Or want to receive a paper check?
We can send you a check, but you would need to reach out from the email address associated with the account to firstname.lastname@example.org. For this, we would simply need you to confirm the mailing address on file. This is as simple as typing this out, but we do want to make sure that this cash is going to the right place. There is a $5 processing fee for a check, and once it has been approved, it can take about 10 to 14 business days to receive a check via USPS.
*Please make sure that your bank is not on the list below because due to the security concerns of our clearinghouse, we cannot link with the banks below: